Location:

24, Ground Floor, Jalan Tasik Selatan 4, Bandar Tasik Selatan, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Employment Type:

Full-time

Company Overview:

BigBigPlace is a sports-driven company dedicated to bringing consumers premium and affordable sporting goods. With a strong presence in retail, wholesale, and e-commerce platforms, we are more than just a retailer. We manage talents, create compelling content for social media, and activate on-ground events to engage our community. We aim to inspire and support an active lifestyle, making high-quality sporting goods accessible to all. As we continue to grow, we are looking for a passionate Brand Manager to lead the development and growth of our key brands.

Role Overview:

The Brand Manager will be instrumental in shaping the future of our core brands. This role involves crafting and executing brand strategies that drive growth, enhance brand visibility, and foster customer loyalty. The ideal candidate will be independent but a strong team player, focusing on attitude over skills and using common sense to navigate challenges effectively.

Key Responsibilities:

• • Develop and execute comprehensive brand strategies to establish our brands as leaders in their respective markets.
• • Manage brand messaging, positioning, and identity across all channels, ensuring alignment with BigBigPlace’s overall vision and values.
• • Collaborate with marketing, product development, sales, and event teams to create cohesive brand experiences online and offline.
• • Lead content creation efforts for social media, ensuring engaging and consistent storytelling that resonates with target audiences.
• • Organize and oversee on-ground event activations, enhancing brand engagement and visibility.
• • Monitor market trends, competitor activities, and consumer behavior to inform and adjust brand strategies.
• • Analyze brand performance through key metrics, providing insights and recommendations for continuous improvement.
• • Build strong relationships with internal and external stakeholders, including talent management and media partners, to maximize brand impact.

Must-Have Criteria:

• • Independent but Team Player: Ability to take initiative and work autonomously while collaborating effectively within a team environment.
• • Common Sense: Practical problem-solving skills with a straightforward approach to decision-making.
• • Attitude Over Skills: A positive, can-do attitude, with a willingness to learn and adapt, valued more than technical expertise.

Qualifications:

• • Bachelor’s degree in Marketing, Business Administration, or related field.
• • 3-5 years of experience in brand management, marketing, or a related role, preferably in sports or retail.
• • Proven ability to develop and implement successful brand strategies.
• • Strong understanding of social media, digital marketing, and event management.
• • Excellent communication, leadership, and project management skills.
• • Creative mindset with attention to detail and a passion for branding.
• • Proficiency in marketing analytics tools and platforms.

What We Offer:

• A collaborative and energetic work environment.
• Opportunities for professional development and growth.
• The chance to make a significant impact on the success of leading sports brands.

Application Process:

To apply, please submit your resume and a cover letter to jennifer@bigbigplace.com . Please include “Brand Manager Application” in the subject line.

Location:

24, Ground Floor, Jalan Tasik Selatan 4, Bandar Tasik Selatan, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Employment Type:

Full-time

Role Overview:

We are seeking a motivated and experienced Retail Manager to oversee daily store operations, ensure exceptional customer service, and drive sales performance. As a Retail Manager, you will be responsible for leading a team, managing inventory, ensuring that the store provides an exceptional shopping experience, recruiting and hiring sales associates, and overseeing operations across multiple retail outlets. Additionally, you will report key store metrics and performance to higher management on a monthly basis.

Key Responsibilities:

Leadership & Staff Management:
• • Supervise, train, and motivate a team of sales associates to meet store goals.
• • Conduct regular performance evaluations and provide constructive feedback.
• • Create schedules and ensure adequate staffing levels to meet business needs
• • Foster a positive work environment that encourages teamwork and high morale.
• • Recruit and hire sales associates, ensuring alignment with company culture and customer service standards.

Overseeing Multiple Retail Outlets:
• • Oversee operations of additional retail outlets, ensuring consistency in store operations, customer service standards, and visual merchandising.
• • Regularly visit other outlets to ensure all locations are operating effectively and efficiently.
• • Provide guidance and support to store managers or staff at multiple locations, addressing any operational or personnel issues as needed.

Customer Service & Sales:
• • Ensure high levels of customer satisfaction through excellent service.
• • Monitor and analyze sales performance, implementing strategies to achieve sales targets.
• • Promote sales initiatives and product promotions to increase store revenue.

Inventory & Merchandising:
• • Manage inventory levels and reorder stock as necessary to avoid stockouts.
• • Oversee product display, ensuring the store is visually appealing and products are displayed according to brand standards.
• • Perform regular stock checks and implement loss prevention measures to reduce shrinkage.

Operations & Reporting:
• • Manage daily store operations, including opening and closing procedures.
• • Maintain store cleanliness and organization, ensuring compliance with health and safety standards.
• • Prepare and analyze sales and performance reports, making data-driven decisions to improve store operations.
• • Ensure all store policies and procedures are followed, including cash handling and security protocols.
• • Report to higher management on a monthly basis, providing detailed updates on sales performance, operational issues, customer feedback, and any challenges or successes across all outlets.

Budget & Financial Management:

• • Assist in developing and managing the store's budget, ensuring profitability.
• • Monitor and control operating costs to meet financial goals.

Must-Have Criteria:

• • Independent but Team Player: Ability to take initiative and work autonomously while collaborating effectively within a team environment.
• • Common Sense: Practical problem-solving skills with a straightforward approach to decision-making.
• • Attitude Over Skills: A positive, can-do attitude, with a willingness to learn and adapt, valued more than technical expertise.

Qualifications:

• • Proven experience as a Retail Manager or in a similar retail leadership role.
• • Experience in overseeing multiple retail outlets, ensuring consistency and efficiency across locations.
• • Strong understanding of retail operations, including sales, customer service, and inventory management.
• • Experience in recruiting and hiring sales associates, with the ability to evaluate and select top talent.
• • Excellent communication and interpersonal skills.
• • Ability to motivate, lead, and develop a team.
• • Strong organizational and time-management skills.
• • Proficient in Microsoft Office and point-of-sale (POS) systems.
• • Ability to work flexible hours, including weekends and holidays.
• • High school diploma or equivalent; Bachelor’s degree in Business, Retail Management, or related field is a plus.